Body Language Basics for Your Salon

To build the best relationship with your clients, be conscious of your body language.  From the very first time you meet them, you are communicating your feelings without saying a word! You want to convert the clients you have attracted into loyal high-spending customers. Body language is a true reflection of your inner emotions. So put them at ease before you even start speaking. How do we do this? Keep reading.

Download Professional Guides

To build the best relationship with your clients, be conscious of your body language.  From the very first time you meet them, you are communicating your feelings without saying a word! You can convert the clients you have attracted into loyal high-spending customers with our body language basics.

Body language is a true reflection of your inner emotions. So put them at ease before you even start speaking. How do we do this?


Become a Therapist

Smile and Make Eye Contact

Be friendly from the get-go. Smile and lean towards your client. This will make them feel welcome and at ease. Show you are actively engaged and listening. Make eye contact. Strike the right balance so they feel relaxed and respected. During the consultation always be face to face. This will make your client trust and believe in you.

Maintain a Good Posture

Another body language basic: never slouch. Keep your shoulders relaxed, stand up straight. Avoid fidgeting with hair or jewellery. Don’t bite your nails or cross your arms and legs. This shows nerves which may undermine your authority as a therapist. It also appears defensive which can put the client off. Try to keep your feet still. Jiggling about can be distracting and put your client on edge. It is also a sign you are not listening properly.

Respect Personal Space

We have all got used to social distancing and having personal space. As things return to normal try not to crowd your client. Even though the job requires a certain amount of getting up close and personal, try to respect their space unless you know them very well.

Break Down Barriers

Try to avoid having any physical barriers between you and your client. If you are holding an object, hold it at waist level rather than chest level. A physical barrier can turn into a mental one. This is particularly important when dealing with a challenging client. Stay in control and don’t appear defensive or annoyed.

Nod

Nodding is a body language basic. It encourages people to talk to you. It shows you are interested in what they are saying and encouraging them to carry on. Tilting your head to one side shows you are sympathetic.

The wrong kind of body language will drive people away and drive down profit. So what are you waiting for? Start smiling, stop jiggling and keep your clients engaged.


Start Earning With a Free 2 Week Trial

Sign Up for your FREE SkinBase Microdermabrasion Trial

  • Complete the form and we will be in touch with more information shortly, feel free to email us at [email protected] or call us on 01782 770810.

  • By completing this form you are agreeing to receive information from SkinBase™ by email.
    SkinBase collect your data in this form in order to respond to your enquiry. We value your privacy. Your data will be held securely and never passed to anyone else. Our privacy policy.
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Book a Trial of SkinBase™ Collagen Lift

  • Complete the form and we will be in touch with more information shortly, feel free to email us at [email protected] or call us on 01782 770810.

  • By completing this form you are agreeing to receive information from SkinBase™ by email.
    SkinBase collect your data in this form in order to respond to your enquiry. We value your privacy. Your data will be held securely and never passed to anyone else. Our privacy policy.
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.
before and after skinbase hydro rebecca willshee nail and beauty specialistbefore and after skinbase hydro rebecca willshee nail and beauty specialist 2
Acne & Acne Scarring, Hydro

Rebecca Willshee Nail and Beauty Specialist

Testimonial: “JC was so low, suicidal at points. Sore, red, angry, his skin was awful, we had tried everything and doctors you name it. We reached out to Becky, who was wonderful. My son was quiet and withdrawn, lacked confidence and self esteem, and locked himself away from the world. Becky booked us in for a consultation to discuss different options of treatments and we decided the new hydro treatment would be the best option. We started the course and JC was nervous but Becky was great with him talking him through everything, step by step! As we went each time JC’s skin got better and better, but also the difference in him was huge, he was gaining confidence, shoulders back, head held high. We have watched his skin change from this red, aggressive, angry skin that was sore, acne was debilitating to him but now he is confident, holds his head up high and has even got his first job! We are so proud. When we met Becky I felt confident she would help us get his skin better and back on track but what has actually happened is skin looks amazing but to see our son gain confidence has been the biggest win! Teens often get pushed aside, put on string meds and told “it’s just your age” but this isn’t what they want to hear, but The SkinBase treatments Becky has done has changed his life! We cannot thank you enough Becky! JC is continuing with the treatments as it still gets the odd breakouts but the scarring is still improving week in week out. The hydro Facial is just amazing and we cannot recommend it enough and of course Becky and her passion for skin and helping people is wonderful!”