Ensuring high standards

Now we are open again it’s important that we don’t get complacent about our standards. Although levels of Covid are relatively low currently it is up to us to ensure we maintain high standards within our industry. We want clients to leave our premises spreading the news about how reassured they felt about the measures in place to give others the confidence to come back in. So, what can we do?

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Now we are open again it’s important that we don’t get complacent about our standards. Although levels of Covid are relatively low currently it is up to us to ensure we maintain high standards within our industry.

We want clients to leave our premises spreading the news about how reassured they felt about the measures in place to give others the confidence to come back in. So, what can we do?

Risk Assessment

Make sure you carry out a regular risk assessment and keep this up to date.  Check the government clost contact guidance for any updates too. You need to make sure you mitigate as much risk as you reasonably can but remember we still want this to be a pleasant experience for clients!

Cleaning Schedule

Keep a printed and framed cleaning schedule on visible display in the salon. Keep a record of dates and times and the cleaning carried out. This will be a visual cue for you and is a nice added reassurance for clients that regular cleaning is taking space. And of course, we are sure your clients already know this but nice for them to be able to go and brag about how amazing and safe and clean their beauty therapist is!

Clean in front of the client

If you can, do an extra wipe down while your client is watching. Let them see you cleaning your hands and using sanitiser. We are sure most clients will know and assume you are doing this but it gives extra reassurance for clients to see you doing this.

Clear and regular communications with clients

Put up your Covid Rules and reminders for clients on the door and send to clients as a reminder of what you are doing to keep everyone safe. Message clients the night before with your checklist of what to expect and any procedure to follow when they arrive. This is also a good opportunity to check with clients they are not feeling unwell prior to their appointment.

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Rebecca Willshee Nail and Beauty Specialist

Testimonial: “JC was so low, suicidal at points. Sore, red, angry, his skin was awful, we had tried everything and doctors you name it. We reached out to Becky, who was wonderful. My son was quiet and withdrawn, lacked confidence and self esteem, and locked himself away from the world. Becky booked us in for a consultation to discuss different options of treatments and we decided the new hydro treatment would be the best option. We started the course and JC was nervous but Becky was great with him talking him through everything, step by step! As we went each time JC’s skin got better and better, but also the difference in him was huge, he was gaining confidence, shoulders back, head held high. We have watched his skin change from this red, aggressive, angry skin that was sore, acne was debilitating to him but now he is confident, holds his head up high and has even got his first job! We are so proud. When we met Becky I felt confident she would help us get his skin better and back on track but what has actually happened is skin looks amazing but to see our son gain confidence has been the biggest win! Teens often get pushed aside, put on string meds and told “it’s just your age” but this isn’t what they want to hear, but The SkinBase treatments Becky has done has changed his life! We cannot thank you enough Becky! JC is continuing with the treatments as it still gets the odd breakouts but the scarring is still improving week in week out. The hydro Facial is just amazing and we cannot recommend it enough and of course Becky and her passion for skin and helping people is wonderful!”