Why Choose SkinBase? Technical Support

When you introduce a SkinBase Microdermabrasion, Collagen Lift or IPL machine into your business, assistance is available whenever you need it, thanks to our unprecedented support. One of our 5-star reviews from a SkinBase Therapist mentions: “the team are with you 100%.” Our technical team go above and beyond for SkinBase customers 7 days a week. Read on to find out how you can benefit from technical support as a SkinBase partner.

Download Professional Guides

When you introduce a SkinBase Microdermabrasion, Collagen Lift or IPL machine into your business, assistance is available whenever you need it, thanks to our unprecedented support. One of our 5-star reviews from a SkinBase Therapist mentions: “the team are with you 100%.” Our technical team go above and beyond for SkinBase customers 7 days a week. Read on to find out how you can benefit from technical support as a SkinBase partner.


Become a Therapist

Unprecedented Level of Support

Another SkinBase therapist noted: “There is always a friendly voice at the end of the phone to deal with any queries I may have!” If a problem arises with your machine during the week or on weekends, you can easily get in touch with a team member to resolve it. You can contact the SkinBase team in a range of ways. Therefore, you can get in touch however is convenient to you. For example, over the telephone, on the website live chat, by email, or via Facebook and WhatsApp. Most problems are resolved in a couple of minutes, allowing you to get back to your clients quickly. You can show a member of the team a problem you are experiencing. They are also available for video calls to help resolve issues efficiently.

Quick Replacements

In the rare event that your machine develops a fault, we endeavour to organise a return and replacement within two business days or less. We understand how much your time is worth. Therefore, we will do our best to minimise any disruption and get you back to work. Another satisfied SkinBase therapist said: “I have been with SkinBase for years and they have never let me down.” If that sounds like the support you wish to have, find out more about the SkinBase Microdermabrasion, Collagen Lift and Intense Pulsed Light machines now.

Total Service Pack

If you join SkinBase with our unique Pay As You Go system, any technical support you receive is covered under the Total Service Pack agreement. Therefore, if your machine does need to return for servicing or replacement parts, you will not have to pay any extra fees. Consumables are covered in your agreement too, which is another benefit of choosing a SkinBase Professional machine.

Partner with SkinBase now for continual support throughout your SkinBase journey.


Become a Therapist

Sign Up for your FREE SkinBase Microdermabrasion Trial

  • Complete the form and we will be in touch with more information shortly, feel free to email us at [email protected] or call us on 01782 770810.

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Book a Trial of SkinBase™ Collagen Lift

  • Complete the form and we will be in touch with more information shortly, feel free to email us at [email protected] or call us on 01782 770810.

  • By completing this form you are agreeing to receive information from SkinBase™ by email.
    SkinBase collect your data in this form in order to respond to your enquiry. We value your privacy. Your data will be held securely and never passed to anyone else. Our privacy policy.
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.
PCOS facial before and after microdermabrasion SkinBase Collagen Lift 1PCOS facial before and after microdermabrasion SkinBase Collagen Lift 2
Dull & Tired Skin, Microdermabrasion

Glam Beauty Education

Client Testimonial: “I’ve suffered with my skin for many years and having pcos it’s always temperamental, but having Microdermabrasion really picks not only my skin up, but my confidence too.”