Using Effective Language when Dealing with a Complaint
Unfortunately, complaints happen. When you work in a customer facing role, it’s essential you’re prepared to handle an unhappy client. While handling a complaint can
Find tips and advice for your beauty business in this category. We work with over 2,200 beauty businesses. And with more than 10 years experience working with business owners just like you, we know a thing or two.
With many new beauty businesses failing within the first few years we know how important it is to make a great start. By sharing our knowledge and experience we have acquired for running a successful salon business we hope to help you out a little.
All beauty business owners share a passion for beauty and helping others look great. Unfortunately, in a competitive marketplace, this often isn’t enough on its own. As a salon business owner, you take on many roles to make your business a success. So we’re here to try and help you with the essentials you need to know and where best to put your time and your effort.
Unfortunately, complaints happen. When you work in a customer facing role, it’s essential you’re prepared to handle an unhappy client. While handling a complaint can
Christmas is a busy time for everyone. Organising Christmas get-togethers, braving the shops, keeping on top of a festive workload and ferrying the kids around
When running a business, it’s essential that it’s visible so that your prospective clients know where and how to find you as well as what
Ensuring that your salon is relevant and up-to-date in the online world is absolutely pivotal in this day and age. With most people turning to the
While many business owners may see any client as a financial gain, this isn’t always the case. It can be difficult to draw in the
27Let’s face it; at one point or another, we’ve all been guilty of procrastination. It can be so easy to get derailed from the task
How do you expect people to know about the wonderful products and services you offer if you don’t tell them about them? To retain and
We’ve talked about the importance of first impressions before, but we can’t reiterate enough just how vital they are. When it comes to customer service,
Do you know how much it costs to open your salon each day? Are you aware of your break-even number? These are the numbers you
It’s important as a small business owner to be thinking of ways to improve your bottom line, but it can also be worthwhile to show
Copyright © 2019 SkinBase. Terms and Conditions. Privacy Policy
US customers – Visit our US website.